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Frequently Asked Questions

Got questions? We've got answers. If you can't find what you're looking for, feel free to contact us.

General

While we accept walk-ins, we highly recommend booking an appointment to ensure quicker service. Walk-ins are served on a first-come, first-served basis.

Most standard repairs (screens, batteries) are completed within 24-48 hours. Complex board-level repairs or data recovery may take 3-5 days. We will provide an estimated timeline upon diagnosis.

We offer free initial consultation. For detailed diagnostics requiring disassembly, there is a small fee which is waived if you proceed with the repair.

Services & Warranty

We offer a 90-day warranty on all repairs, covering both parts and labor. If the issue persists (unrelated to physical damage), we will fix it for free.

We use high-quality OEM or equivalent grade A parts to ensure the best performance and longevity for your device.

Yes! We specialize in liquid damage repair. However, succes rates depend on how quickly you bring the device to us. Do not turn it on!

Data & Privacy

In most cases, your data is safe. However, we always recommend backing up your data before any repair. For software issues requiring a reset, we can perform data backup for an additional fee.

Absolutely. We have strict privacy policies. Our technicians only access files necessary for the repair and testing process.

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